---
title: How to get a Walmart Refund or Replacement?
description: Watch our How-To video to get your refund or replacement from Walmart app on your mobile device or in-store. If you prefer to call Walmart directly, you can reach them at 1 (800) 925-6278.
---

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# How to get a Walmart Refund or Replacement?

## Watch our How-To video to get your refund or replacement from Walmart app on your mobile device or in-store. If you prefer to call Walmart directly, you can reach them at 1 (800) 925-6278.

 

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### **Written Instructions:**

### Step 1

- Locate - Package Arrived Email
- Click - View Order
- This will redirect you to the Walmart app or website.

### Step2

- Click - Start a Return
- Select - the item you want to return.
- Select - Continue

### Step 3

- Select - the option that best suits your issue with the item.
- Select - Refund
- Optional - add a comment.
- Select - Save

### Step 4

- **Select - how you would like to return the item.**

1. [Return to Walmart Store](https://help.costafarms.com/en/knowledge/how-to-walmart-refunds#Return-to-store)
2. [Curbside Return at Walmart Store](https://help.costafarms.com/en/knowledge/how-to-walmart-refunds#Curbside-Drop-Off)
3. [Return from home with W+](https://help.costafarms.com/en/knowledge/how-to-walmart-refunds#Return-from-home)
4. [Drop off at FedEx Office location](https://help.costafarms.com/en/knowledge/how-to-walmart-refunds#FedEx)
5. [Return by mail](https://help.costafarms.com/en/knowledge/how-to-walmart-refunds#Return-by-Mail)
6. [Schedule for Pickup by FedEx](https://help.costafarms.com/en/knowledge/how-to-walmart-refunds#Schedule-pick-up.)

### Step 5

- Review your return.
- If everything is correct: Select - Submit

### **Getting your refund**

- Cash or check will be credited immediate.
- Credit card will be credited with in 10 business days.
- Debit Card with pin will be credited with 7 business days.
- Refund credit will be credited with 3 hours.
- Walmart gift card will be credited with 3 hours.
- EBT card will be credited with 3 hours.

**Formoreinformationabout Walmartreturnsvisit: [https://www.walmart.com/cp/returns/1231920](https://www.walmart.com/cp/returns/1231920)**

 

---

### Return guide for method of choice:

**Return to store**

Prepare the item(s) you’d like to return, including in all original packaging & with all accessories.

Please mark out any original shipping labels to avoid shipping errors or refund delays.

 

 **Bring to the Walmart Customer Service desk your**

1. barcode\*
2. -item (in the box)
3. \*Barcode can be found in app or email.

**Store Drop off- No barcode**

- Bring your item to the Customer Service
- Desk
- Provide your store receipt or order number No receipt? Provide debit/credit card or phone number or email.

**Curbside Drop-Off**

- Select - the location you want to return to
- Park in the designated Walmart curbside pickup area
- An associate will come to your vehicle to retrieve and process the return.

**Return from home**

- Place the item where packages are dropped off
- A Walmart associate will pick up the return the next day\*

\*Only available with Walmart+

 

**Drop off at FedEx location**

- You will be given a return code.
- Repackage your items Bring it to a FedEx Location
- Show an associate your return code.

**Return by Mail**

- Repackage and label your return.
- Drop it off at your local post office or any FedEx.

**Schedule pick up**

- Schedule a pickup day and time
- Repackage and label your return.
- A FedEx driver will pick it up.

 

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